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Trust in media

New toolkit helps journalists build trust through public collaboration

The project provides a roadmap for news organisations seeking to bridge the gap between elite journalism and social media chaos, offering a third way that prioritises both truth and community engagement

Posted by Marcela Kunova on 09/07/25

Community reactions to the Reuters Institute Digital News Report 2025

Platform battles, podcast revenue, AI personalisation and more: industry experts chew over all the revelations in the go-to media research paper

Posted by Jacob Granger on 19/06/25

2012 vs 2025 in digital media: Nic Newman, lead author of the RISJ Digital News Report

As Newman reflects on more than a decade of documenting journalism's most turbulent transformation, we explore the uncomfortable truths his research revealed: Why has building audience trust remained journalism's most elusive goal? What made tablets the industry's most expensive false dawn? And were there early warning signs that personality-driven influencers would eventually challenge traditional newsrooms?

Posted by Jacob Granger on 19/06/25

Ten talking points from the Reuters Institute Digital News Report 2025

Smartphone-driven consumption, creator-led alternative media, a global divide in AI adoption - it's all chop and change in the news industry and here's what your newsroom needs to know

Posted by Jacob Granger on 17/06/25

Schibsted gives young audiences what they want: transparency on editorial decisions

The Scandinavian media company is using innovative tools, including bullet-pointed explainers embedded in crime stories, to rebuild trust among young audiences and counter growing news avoidance

Posted by Jacob Granger on 13/03/25

RISJ Digital News Report 2024: Three essential points for your newsroom

Top insights about paying for news, audiences' views on AI, social and video platforms, user needs and trust in news

Posted by Jacob Granger on 17/06/24

RISJ Digital News Report 2024: Five trends to watch in the UK

When it comes to the news, Britons are reluctant to pay for it, worn out by it and are not sold on the idea of AI helping it (yet)

Posted by Jacob Granger on 17/06/24

The Journalism Trust Initiative is rewarding transparent and trustworthy news

The Reporters Without Borders' scheme is working on new ways to support news practices - find out how your newsroom can reap the rewards

Posted by Jacob Granger on 31/05/24

Building trust during 2024 elections with live-blogging and fact-checking

Voters are heading to the ballot box at a time when they are turning away from the news

Posted by Naomi Owusu on 06/02/24

New blockchain verification tool to help fight the use of deep fakes in elections

As fears around synthetic content rise, this new AI-powered tech allows newsrooms establish the authenticity of digital images and videos

Posted by Marcela Kunova on 18/01/24

Trust is not a "useless metric" - we just need to understand it better

Different audiences have different criteria for news organisations to meet in order to be trusted. It is up to us to find out what those requirements are

Posted by Patrick Johnson on 15/01/24

News for All explores how journalism can fix its trust issues

"Marginalised people and communities regard the impact of journalism’s 'public service' in the same way as they regard the police - as an arm of the state, having a profoundly negative impact on their lives"

Posted by Shirish Kulkarni and Hannah Clawson on 02/01/24

What do young audiences really need from the news?

Newsrooms must develop products and relationships with Gen Z and Gen Alpha just like tech companies and social platforms who figured that out long ago

Posted by Jacob Granger on 05/12/23

Newsrewired throwback: What you learned at our previous digital journalism conference

What are the biggest challenges facing newsrooms? Our audience shared their thoughts and takeaways from our last flagship media event

Posted by Camille Dupont and Jacob Granger on 10/11/23

Learning to explain well, with BBC News presenter Ros Atkins (part two)

How to be better at pitching stories and projects, asking audiences to trust you, and communicating with your colleagues

Posted by Jacob Granger on 21/09/23

Noon founder Eleanor Mills: "Women don't have a sell-by date"

The publication for women in their 50s shows that understanding the needs of an underserved community can turn a niche website into a profitable media business

Posted by Jacob Granger on 12/09/23

Reuters tests new blockchain tool to authenticate images

As concerns around AI-generated fake images rise, the news agency pilots a programme for capturing, storing and verifying real photos

Posted by Marcela Kunova on 04/09/23

Six credibility markers for journalists and news sites

In an age of AI-generated rubbish, how can you assure your readers you are who you say you are?

Posted by Jacob Granger on 10/07/23

Building a better future for public interest news

The News Futures 2035 project brought together more than 300 experts in search of better ways to supply sustainable, trustworthy news in the UK

Posted by Marcela Kunova on 29/06/23

How to future-proof your newsroom with AI

FT Strategies shares expert tips on using artificial intelligence to newsrooms’ advantage and counter threats it poses to journalism

Posted by Marcela Kunova on 20/06/23

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